Website: sales.Ketelkraal.co.za
Effective Date: 21 May 2026
Welcome to sales.Ketelkraal.co.za. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when using our platform and communication services.
1. Information We Collect
We may collect the following information:
- Name and surname
- Phone number
- Email address
- Company information
- Chat and communication history
- WhatsApp Business and Facebook Messenger interactions
- Device and browser information
- IP address and usage data
2. How We Use Your Information
We use your information to:
- Facilitate communication between agents and clients
- Respond to enquiries and support requests
- Improve our services and platform performance
- Send updates, notifications, and business-related communications
- Maintain security and prevent unauthorized access
3. Communication Platforms
Our platform may integrate with:
- WhatsApp Business
- Facebook Messenger
Messages sent through these services may be processed and stored according to the policies of those platforms.
4. Data Protection
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.
5. Sharing of Information
We do not sell or rent personal information to third parties. Information may only be shared:
- When required by law
- With authorized service providers supporting our operations
- To maintain and improve platform functionality
6. Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
7. User Rights
Users may request:
- Access to their personal data
- Correction of inaccurate information
- Deletion of personal information where applicable
8. Third-Party Services
Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of external platforms or websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
10. Contact Information
For privacy-related questions or concerns, please contact the website administrator through the contact details provided on the website.
By using sales.Ketelkraal.co.za, you agree to this Privacy Policy.