Terms and conditions

Effective Date: 21 May 2026

Welcome to sales.Ketelkraal.co.za. By accessing or using this website and its services, you agree to comply with and be bound by the following Terms and Conditions.

1. Use of the Platform

The platform is intended for communication and business interaction between agents and clients through integrated communication channels including:

WhatsApp Business
Facebook Messenger

Users agree to use the platform lawfully and responsibly.

2. User Responsibilities

Users agree that they will not:

Use the platform for unlawful activities
Send spam, abusive, harmful, or misleading content
Attempt unauthorized access to the platform or other user accounts
Upload malicious software or harmful code
Misrepresent themselves or provide false information

3. Account Access

Certain features may require account registration or authentication. Users are responsible for maintaining the confidentiality of their login details and for all activities conducted under their account.

4. Communications

By using the platform, users consent to receiving communications related to services, enquiries, notifications, and support through integrated messaging platforms and email where applicable.

5. Third-Party Services

The platform may rely on third-party services and integrations, including Meta communication platforms. Availability of these services may vary, and we are not responsible for outages, interruptions, or limitations caused by third-party providers.

6. Intellectual Property

All website content, branding, text, graphics, software, and materials remain the property of the website owner unless otherwise stated. Unauthorized copying, distribution, or reproduction is prohibited.

7. Limitation of Liability

We strive to keep the platform secure and operational, however:

Services are provided “as is” and “as available”
We do not guarantee uninterrupted availability
We are not liable for direct, indirect, or consequential damages arising from the use of the platform

8. Privacy

Use of the platform is also governed by our Privacy Policy.

9. Suspension or Termination

We reserve the right to suspend or terminate access to the platform at any time if users violate these Terms and Conditions or misuse the services.

10. Changes to Terms

We may update these Terms and Conditions from time to time. Continued use of the platform after updates constitutes acceptance of the revised terms.

11. Governing Law

These Terms and Conditions shall be governed by the laws of South Africa.

12. Contact

For questions regarding these Terms and Conditions, users may contact the website administrator through the contact details provided on the website.

By using sales.Ketelkraal.co.za, you acknowledge that you have read and agreed to these Terms and Conditions.